Security and Privacy

OUR SECURITY & PRIVACY PLEDGE

At Paramount Bank, we have dedicated ourselves to revolutionizing the home loan process and helping individuals use their home financing options as a tool to manage their financial lives. In that effort, we respect and protect the privacy of those who visit or use our website. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted leading industry privacy guidelines.

Paramount Bank does not share your personal information with outside companies for their promotional use.

Because of the financial nature of our business, our websites are not designed to appeal to children under the age of 13. Therefore, we don’t knowingly attempt to solicit or receive any information from children.

WE PROVIDE YOU NOTICE OF OUR WEBSITE INFORMATION PRACTICES.

To maximize the value of our services, we may request information from you when you visit our websites. Paramount Bank does not share your personal information with outside companies for their promotional use.

Here is a description of the information we collect and how it is used:

Protecting Your Identity and Credit

Credit reporting agencies may share your information with other companies when you apply for a home loan. This may cause you to receive Email or phone calls that you didn’t ask for, offering credit cards, refinancing or other loan products.

More on our general information practices.

Contests, Sweepstakes, and Surveys: From time to time, we may offer you the option to participate in contests, sweepstakes, or surveys. If you would like to participate, we may ask you for contact information, preferences or other information. This information may be used to conduct research, improve our offerings, or contact you regarding home financing or award prizes. Our contests or sweepstakes may have separate rules and we will identify how the information that you supply will be used in each case.

Mandatory and Optional Information: We identify what information is required to fulfill your request. If you chose not to provide mandatory information, we will not be able to provide you the service you are requesting.

Cookie Policy: Paramount Bank uses cookies during your visit to our site. Cookies allow Paramount to improve overall user experience and for statistical analysis. This practice can also help Paramount provide a more custom experience for you on your next visit. If you would like to prevent cookies during your visit to our site, please configure your browser settings to reject cookies. There are different browsers with various setting configurations with regard to cookie collection, so please consult your browser’s “Help” function for more information.

Pixels: Paramount Bank may use pixels on individual pages to better identify visitors to a page, rather than rely on generic data. The pixels we use may collect non-personally identifying statistical data as configured by the pixel supplier such as: demographics, IP address, and location.

E-mail Message Formatting: When sending you Email we may use an image called a single-pixel GIF, that allows us to (1) format messages that best align with your computer’s capabilities, and (2) determine whether you’ve opened an HTML Email. When you click on a link within an Email message, you will first pass through our server, and then are redirected onto the Internet. We use this data on an aggregate level to evaluate response rates to our Email messages and to determine which links are most useful to our client base.

Service Providers: In some cases, we will employ or use service providers such as title companies, appraisers, consultants, temporary workers, third party software developers, to complete a business process or provide a service on our behalf. For example, we may use service providers to enhance our website technology, deliver products, or to send Emails. When we employ service providers, we may need to share your personally identifiable information. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf.

Service Alerts and Critical Notices: Although we respect and honor the privacy preferences you have expressed, we may need to contact you to inform you of specific changes that may impact your ability to use this service or for other critical non-marketing purposes, such as bug alerts. We may also contact you to respond to your specific requests, to clarify the order information you provided to us, or to notify you of upcoming subscription expiration dates.

Change of Control: Your personally identifiable information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Paramount Bank. You will have the opportunity to opt out of further secondary use of your information following any change of control.

Changes to Our Privacy Policy: If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we’ll post those changes to the Paramount Bank website 30 days before they take effect.

Legal Disclosures: In some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.

WE WORK TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION FROM LOSS, MISUSE, OR UNAUTHORIZED ALTERATION.

We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. All data sent to Paramount Bank is protected with technology that enables encryption of your data. We use:

Secure Socket Layer (SSL): The Paramount Bank Web server supports the Secure Socket Layer (SSL) transaction protocol originally developed by Netscape and now largely accepted as an industry standard. The purpose of this encryption protocol is to keep confidential the information passed back and forth between a Web server and its users.

128-Bit Domestic Grade Strong Encryption: Paramount Bank uses 128-Bit Domestic Grade Strong Encryption, the most powerful encryption commercially available for Internet products. (However, be aware that if you are using a 40-bit browser, your encryption level, while secure, is not the highest level available. United States and Canadian citizens can download free 128-bit browsers from Mozilla, Apple, or Microsoft.

We work to protect personally identifiable information stored on the site’s servers from unauthorized access using industry standard computer security products, such as firewalls, as well as carefully developed security procedures and practices.

WE GIVE YOU CHOICES ABOUT HOW THE PERSONALLY IDENTIFIABLE INFORMATION THAT YOU PROVIDE TO US MAY BE USED.

We give you the opportunity to control the use of your personal information for purposes other than to fulfill your request or as is required to process, close and subsequently service your loan. For example, on occasion we may use your contact information to send you promotional communications about Paramount Bank products. If you do not wish to receive such communications, you may specify your contact preferences during the information collection process or you may call toll-free at (888) 220-9721 or send an Email to marketing@paramountbank.com.

WE PROVIDE YOU THE OPPORTUNITY TO UPDATE OR CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION.

We provide you the opportunity to update or correct the contact and loan application information that you have provided to us. You may review and update information stored in your application online until you submit your application. Once you have submitted your application, you may only change the information by directly contacting our mortgage hotline at (888) 220-9721 or Emailing us at marketing@paramountbank.com.

WE PROVIDE VARIOUS WAYS FOR YOU TO CONTACT US ABOUT OUR INFORMATION PRACTICES AND OTHER ASPECTS OF PRIVACY.

Questions regarding the Paramount Bank website’s privacy statement, our online privacy policy, our information practices or other aspects of privacy on our websites, should be directed to us by Email to marketing@paramountbank.com. or by writing to us at Paramount Bank, Inc, Attn: General Counsel, 622 Emerson Rd. #325, Creve Coeur, MO 63141.

Paramount Bank Annual Privacy Notice (PDF)

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